Privacy Policy

Last updated: September 1, 2026

This Privacy Policy describes how MSK Shopping ("we", "us", or "our") collects, uses, and protects your information when you use our website and mobile application (the "Service").

1. Information We Collect

• Account information: name, email address, phone number, and password (stored as a salted hash, never in plain text).
• Order information: shipping/delivery addresses, cart contents, order history, and payment method selection (e.g. Cash on Delivery).
• Usage data: pages visited, products viewed, and device/browser information used to improve the Service.

2. How We Use Your Information

• To create and manage your account and authenticate you securely.
• To process orders, deliveries, and send order/status notifications by email.
• To improve product recommendations and the overall shopping experience.
• To detect, prevent, and address fraud, abuse, or security issues.

3. How We Share Your Information

We do not sell your personal information. We may share limited information with trusted service providers (e.g. delivery partners, email/notification providers, cloud storage) solely to operate the Service, and only to the extent necessary.

4. Data Security

Passwords are stored using salted hashes. Access to production data is restricted, and we use industry-standard practices to protect your information from unauthorized access, alteration, or disclosure.

5. Data Retention

We retain account and order data for as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the email address below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].